Congratulations To Douglas Ocker, LWP Member Of The Month

What is the greatest success you’ve had since joining LWP?

I joined LWP in 2013. I felt I lost control of my law firm to my employees, as they had the hammer over my head due to the power of one. How could I replace them if they were the only one knowing how to perform a particular task? LWP was the answer. With video webinars and a systematic process, including spreadsheets and flowcharts, I could train a replacement employee in a few days. So thanks to the LWP system, the hammer was in my hand, not their hand. I no longer have paralegals. This is my greatest success. Practicing elder law is fun again.

What is your favorite LWP tool? 

I do not have a favorite LWP tool. The LWP system is a complete system, i.e. a toolbox. The toolbox holds every tool an Elder Law attorney will ever need. These tools include document preparation tools, marketing tools, law office management tools, video instructional tools, and so on. Just go to the website and open the toolbox for the job at hand. Even the email list serve is an open ended tool for your use. 

How has being part of LWP impacted your team and your practice?

We have a TEAM now, and I love it! Every team member knows their job description, and LWP has a system in place for each team member. We have an attorney and CEO, a Client Service Coordinator, a Marketing Coordinator, a Bookkeeper and Document Preparation person (my wife, Sueanne), and two part-time analysts for VA and Medicaid document preparation.

Life is good!