IRA Marketing Packet: Login Or Order Today!

On Tuesday, June 24th  Dave hosted a LIVE Lunch & Learn for all of the LWP members, all of his financial professionals, and the general estate planning industry at large titled: IRA's Not Protected The Supreme Court Rules

The complete marketing package is now available to our members and posted to the member web site.  This packet includes:

  • E‑blast to send to your referral sources.
  • The Power Point presentation to deliver to your advisors.
  • The recording of the live presentation to see how Dave presented it. 
  • A complete evaluation that will be a call to act to those in attendance of the program. 

In this workshop you will be able to provide to your referral sources:

  • An understanding of the key holdings of the recent Supreme Court decision.
  • Learn the asset protection strategies available for inherited IRAs.
  • Know the four requirements for trusts to qualify to own IRAs without causing taxation.
  • Discover the "inside" and "outside" planning strategies we have used for years to protect inherited IRAs and provide clients with the maximum number of options at death to avoid the loss of an IRA to creditors and long-term care costs.

To locate the packet, login to the member site, hover over the “Marketing” tab and choose the “Professional Presentations” folder.  Scroll down to the folder titled “IRA's Not Protected The Supreme Court Rules” and you will find the materials along with the video.

For non-members, you order your own Marketing Packet and start doing your own presentations by clicking here: http://ira.lawyerswithpurpose.com

Roslyn Drotar, Coaching, Consulting & Implementation – Lawyers With Purpose

 

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The Weight Of The World … Or Opportunity?

“The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, the education, the money, than circumstances, than failure, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company… a church… a home. The remarkable thing is we have a choice everyday regarding the attitude we will embrace for that day. We cannot change our past… we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% of how I react to it. And so it is with you… we are in charge of our Attitudes.”Charles R. Swindoll

After being gone from my daily yoga practice for 1 week while in Chicago at the LWP Tri-Annual Retreat I eagerly returned to my 5:45 a.m. Monday morning practice, exhausted after getting on average of 5 hours of sleep a night. As I shuffled into the studio, squawking about how tired I was our teacher began our 102 degree practice with the above quote. Needless to say, my attitude shifted. Quickly, intensely.

The entire class was about how we perceive all the “stuff” that happens to us, day in and day out. It brought me immediately back to and thinking about the 40 national law firms that shut down their practices, team in tow, for 3 solid BUSINESS days, like they do Tri-Annually, to work ON their businesses and lives.

Bigstock-Close-up-of-human-hand-breakin-54368582We launch our retreats with personal shares of what has occurred in your practice since the last retreat, 4 months prior. The shares consisted of; losing team, moving offices (while losing team), personal illnesses, family illnesses, losing parents, employee embezzlement, and so on.   But the absolute magnificence was there wasn’t a trace of defeat or heaviness in that ballroom. Only recognition and appreciation for the opportunities that were waiting on the other side. Each and every firm truly embodied the attitude of “behind every breakdown is a breakthrough.”

The themes swirling through the room; we are lean and mean, were a team of interdependence versus codependency, less is more, intentional focus, short term suffering, eyes wide open. And firms were sharing they had their best quarter EVER…after going from a team of 7 to 3. Or, going on our 9th Client Services Coordinator, but that’s o.k., not tolerating anything but superstar status!

The honest, vulnerable sharing about life isn’t always about hugs & cookies but its what you choose to see when it feels like bread and water….for a blink of a moment. Until you can anchor yourself to what you know to be true. When they got over the tragedy of their worlds crashing down they anchored to the skills and tools they need to have a 2mm shift, and recourse. The Money Plan, job descriptions, time templates, whose doing what to reach goal, The Revenue focuser. They knew for those that were having to double up on roles, there were the Tri-Annual Retreat Focus Sessions waiting for them right outside the door on, Marketing, Client Services, What’s Happening Behind the Conference Room Doors, Medicaid and VA Qualification and Application, IPugs vs. LLCs, How to Plan With IRAs, Communication Skills, Power In Partnership, Annual Client Maintenance Program, How To Have An Empowered Team, Getting Financial Advisors To Do Their Homework, Client & Financial Advisory Boards, Becoming 360 – personal development coaching day, your future focuser…and so, so much more. All right at their fingertips. Like a strategically placed safety net. And the coolest part is that every single firm that shared their weight of the worlds/opportunities over the past four months did it all on their own. They hunkered down and regrouped. I have to admit, there was a small part of me that felt irrelevant. Off they go. 

What shows up in your world is solely based on your perspective of what is “happening” to you.  Do you see the challenges you face as a business owner (and human) like carrying the weight of the world or endless opportunities? It may sound “hokey” but there is no mistake that you open up any periodical, social media application and/or blog and there is a universal shift around “you manifest what you think.” You keep telling yourself that carrying the weight of the world “comes with the territory” you will continue to attract big monster cinder blocks of “troubles” to carry around versus “there is a lesson in this and I am grateful that I am open to discovering it. I need not only make the best of it but make the better of it. What do I need to do first?”  See the difference?

The Weight of the World…or opportunity?

Molly L. Hall, Co-Founder, Lawyers with Purpose, LLC, and author of Don’t Be a Yes Chick: How to Stop Babysitting Your Boss, Transform Your Job and Work with a Dream Team Without Losing Your Sanity or Your Spirit in the Process.

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Integrating Easy

Tiffany Brown, Vice President of DocuBank, again join the Lawyers With Purpose blog as a guest and shares her perspective of how the administrative part of running a practice can be daunting. 

DocuBank logo with tagWhenever you find something that builds value AND is simple to set up, it’s a win-win.

Thanks to some clever programming on the part of Lawyers with Purpose, getting started with DocuBank is one such winning proposition.

The DocuBank service is a value-added benefit for both your clients and your firm but it’s also one other very important thing – easy.

The DocuBank enrollment form is built right into the Lawyers with Purpose software so that your clients simply sign the form during the signing meeting and your staff  then sends it along with the documents to establish their membership.  Any information not supplied by the software can always be added by the client at a later date.

Getting started with DocuBank is easy.  We have been working with attorneys for more than two decades to establish and comprehensive turnkey process.  Having the software integration as part of the DocuBank and Lawyers with Purpose partnership means that the DocuBank solution is even easier for you to implement. 

The discounted rates available to you through Lawyers with Purpose mean that adding DocuBank memberships to the service you provide for your clients is also affordable.  Click here to find out more about DocuBank.

Click here to find out more about how DocuBank can be a great value-added tool for your firm and your clients.

Tiffany Brown, Vice President, DocuBank

 Roslyn Drotar – Coaching, Consulting & Implementation, Lawyers With Purpose

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Marketing To Nursing Homes: Talking Price

If you've been following our series about marketing to nursing homes, then we're glad to see you back for the third post in the series. If you missed the first two parts you can find Part 1 here, and Part 2 here

In this post we'll tackle the question of talking price. If you get your foot in the door with the administrator, is that the time to share your fee schedule, or do you risk your contact making a hasty value judgment on the costs?

Bigstock-Blue-Door--Very-High-Definiti-1429912Bottom line, you have to prove the value of what you're offering first.  Then when they ask – and they WILL – let them know your fee.  The cost is one month of nursing home care to protect the house. Again, let them know the value first.  They aren't just looking out for themselves, they're protecting their residents.

It's a good idea not to undercut. Just tell them, “This is what it is,” because the business office manager knows how much work is involved in dealing with Medicaid, putting the application together or running it through the system. (The administrator, on the other hand, might not be quite as aware of what is involved, so tailor your message to the audience.)

So, a lot of times, the business office will be your biggest ally when it comes to cost.  You let them know your fee, and the business office is probably thinking, “Yes, I do this myself and it’s worth it to have you do it.” So be straightforward about it, because they’re going to ask you.  If you’re not willing to share that info or you kind of beat around the bush, you won't gain their trust and they might not be comfortable sending clients to you.

Tell the business office that it’s usually one to two months of nursing home costs, according to how complicated the process is. When you put it in those terms, the business manager relates the numbers to their fee, as well.  You might not nail down exact figures, but it helps if you ballpark it to what their dollar figure is, what they’re charging their clients. Check back here soon for more on nursing home marketing.

Roslyn Drotar – Coaching, Consulting & Implementation, Lawyers With Purpose

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What’s The Difference Between Coaching, Consulting & Implementation

In a nutshell, Coaching, Consulting & Implementation (CC&I) is the coach drawing information “out” while the consultant puts information “in” and the implementation unites everything into a systemized, bite-sized, one small step-at-a-time achievable path and plan.

  • Bigstock-Lane-in-meadow-and-deep-blue-s-38652739Coaching – Coaching is all about unlocking our members’ potential to maximize their own performance.  It is about guiding members to a place of self-directed learning rather than teaching. Power in Partnership™ is collaboration between the coach and an individual and/or team that support the achievement of extra-ordinary results. Coaching is about guiding members to set realistic, reachable and quantifiable goals that help a team move forward into action.  As coaches, we are companions who walk alongside our members through their explorative journey.
  • ConsultingConsultants analyze data and advise members of best practices to help them make the best possible choices. Consulting is about teaching and evaluating strategic plans to help members meet their “Money Plan” goals.  As consultants, we provide information-based expertise while showing you the “what,” “where,” “when,” “how” and “why” supported by tracking and measurement.
  • ImplementationImplementation focuses specifically on supporting members through teaching and the implementation of LWP Systems and Processes into their practices.  Implementation always anchors back to the LWP tools and demonstrates how the processes intertwine and support each other.   

Every journey begins with a destination in mind.  Whether your goal is to create an efficient and profitable practice, a purpose-driven practice that has a lasting impact on your community, or a saleable practice that leaves a legacy for your family, CC & I provides controlled growth, increases revenue and creates practice efficiency that helps reduce costs, improve operating margins and creates consistent cash flow.

Regardless of your destination, the CC & I program within Lawyers with Purpose provides members with a guide and a compass to assist with the journey.  Allowing lawyers to make a difference with a comprehensive approach of:

Be (Coaching) + Do (Consulting) + Have (Implementation) = A practice with purpose…a Lawyer with Purpose.

Molly L. Hall, Co-Founder, Lawyers with Purpose, LLC, and author of Don’t Be a Yes Chick: How to Stop Babysitting Your Boss, Transform Your Job and Work with a Dream Team Without Losing Your Sanity or Your Spirit in the Process.

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What LWP Tri-Annual Retreat Attendees Are Getting Today

Today is Day 3 of the Lawyers With Purpose Members Tri-Annual Retreat.  We have the priviledge of guest speaker Christine Kane speaking and we want to share with you a little sneak peek of her agenda for the day. 

Becoming-360-11x17-FINALIt actually shows very little of what's actually going to happen in the room.  Estate Planning Attorneys nationally, together with their teams talking about growing personally and professionally.  Transforming themselves and their team.  It's just a little peek of the agenda from 10-2:30 but they've all been together for almost 3 full days!  

  • Why do we set goals? Why don't we achieve them?  Limiting beliefs, etc.
  • Breaking limiting patterns
    • Aspiration (motivation/goal/dream)
    • Awareness
    • Action (mindset and energy included)
      • You can’t run away from yourself! 
  • What’s in the way of your goals?
  • Exercise
  • Set your goal – pick your number $ for the year or 3 years
    • Describe your environment – 3 words
    • Describe your time – 5 core activities you spend bulk of time doing
    • Doing things outside of what you’re being called to do costs energy
    • The more you start doing things you’re good at, the more money you’ll make (hiring people to take the chores off you)
  • Partner up, share your vision.
    • Name the vision
  • Camp Scarcity (fear): not enough, loss, competition, limits, well is dry, constriction/contraction, not deserving, hard, cold, alone, isolated, familiar, struggle, envy, martyr, victim, guilt, judgment, perfectionism, greed, lust, experiences deplete us
  • Planet Abundance: in the flow, effortless, ease, clarity, creative, innovative, community, collaboration, gratitude, love, appreciation, joy, happiness, presence, compassion
  • Worksheet prep (Becoming 360)
    • 10 areas of work and life, in terms of your dream
    • 5 core beliefs of the person you want to become
    • Rate truth – never, fairly, sometimes, always
    • Partner, share your 5 beliefs and rating
  • Create one affirmation statement for one of these beliefs
  • Create one action step that locks in the affirmation
  • Recurring thoughts, positive and negative
  • Write 5 beneficial recurring thoughts in journal
    • Rate truth – never, fairly, sometimes, always
  • Partner, share the beliefs and rating
  • Create one action step for these recurring thoughts
  • Worksheet
    • Fill in sections 1-2, “Becoming 360”
  • Daily activities (present)
  • WWOD – What Would Oprah Do? 
    • Are your daily activities in line with the vision you?  What can you offload?
  • Cross off anything on list that your vision self would no longer do
    • Start small if you need to, major drains
    • There is no recipe or formula, it’s your own experience
    • Protect your confidence, cross off anything negative
  • Partner up, share list and what’s going away
    • Create one action step for worksheet
    • Tell Me Later and Text Minder – apps for future reminders
    • Task Rabbit or Angie’s List to find help
  • Habits
  • Recurring patterns vs. activities
  • Partner; share new habit you will implement for next 90 days to bring this vision
    • Health & Energy
  • Holistic model, don’t compartmentalize – business and health are interrelated
  • 3-5 places in health (mental, mindset, physical, etc.) that are draining you
  • Action step: 1 thing you can do to begin process of healing what’s draining you.  Something do-able.  Set the intention to see what can open up – be open to miracles.
  • Partner, share your action.
    • Environment
    • What can you clean up?
  • Partner and share who you’ll have on your team
    • Products & Offers
  • What needs to change to get you to your income goal?
  • Books leading into program (create back-end first)
  • 3 things your vision self offers, and how they’re priced
  • Stand and partner, share
  • Free Time
  • Schedule your time
  • How often does your vision self take vacation?
  • What does free time look like?
  • Partner – current free time, one action step to boost it this year
    • Best Relationships
  • 5 common, important traits of the people your vision self most spends time with
  • 5 people you currently hang out with the most
  • How do these 5 people measure up to the 5 vision traits?  Do these people serve you?
  • Action step to build better, more supportive relationships

You don't want to miss Pheonix in October.  Block October 22nd – 24th on your calendar now and join in the conversation if you weren't able to make it this time.  I can't wait to hop on my implementation calls next week and hear what the members came up with for their firm Money Plan and Becoming 360!

Roslyn Drotar – Coaching, Consulting & Implementation, Lawyers With Purpose

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How To Get In The Door With Nursing Homes – Getting Past The Gatekeepers

There's definitely an art to building a successful nursing home marketing plan, and a recent Marketing Roundtable we had with some successful members on the subject revealed some valuable advice. If you missed the first post on this subject, you can find that by clicking here.  This post deals with how to respond to resistance and rejection when you're trying to get in the door.

A lot of people get hung up on what to do when the nursing home receptionist puts up a stop sign. Do you shrug your shoulders and move on to the next place?

Bigstock-Blue-Door--Very-High-Definiti-1429912Many times, your next course of action should be to figure out if the facility has a marketer or an admissions person; often it will be the same person serving both roles. That person's job is basically like our job, trying to create new relationships, so if you can’t get through the door from outside, the marketing/admissions at person can provide you with another path. They know you can actually be a source of referrals for them when clients come to you before they're in a nursing home, so they see the value in forming a mutually beneficial relationship. You can often use that relationship to get to the business office manager or the administrator.

One approach to consider – the marketing people are always trying to do something in the community, maybe by sponsoring a luncheon or CEUs or something in the hospital.  You can partner with them on these ventures by sharing costs or doing an informative presentation at the event.  You'll just need to keep in mind your goal of establishing a relationship with the business office manager, because that's where your referrals will come from, not from the marketing person. So don't keep partnering on these events if they're not getting you to the right people. 

Why the focus on business managers? They’re your biggest opportunity – once you’re in and they see what the benefit is, how you can help them, they’ll put you in front of the administrator. Then you can have your synergy meeting and form that relationship with the administrator.  Honestly, the administrator just wants to make sure everyone else is doing their job and it’s getting done right.  Once you've established your value, from that point on, they see you there.  They know who you are.  They don’t want some stranger walking through their building and walking into their back office.  They want to know who that person is, so eventually you'll have to get in front of the administrator. 

Approach the business office and say, “I can set up a lunch-and-learn with you guys.  Bring in the key staff.  Bring in the administrator.  We’ll bring in lunch.  If anyone has questions, throw them at us.  We'd be happy t share with you all how we do things.” Inevitably at this point, you will get asked what you charge. And be honest; just tell them what the costs will be. But let them know, we’re going to show you the value of our service and what it's going to cost your client. The process will be transparent to you, so you’re not going to have to worry about a black hole or a non-payment because we’re going to make sure everything falls into place at the deadline just like we said it would happen.

You're probably wondering, how many times should you try to get through to this business office manager before you decide to move onto the next place? We usually give it about three attempts.  If you just don’t get anywhere, or you get some pushback or see materials from other attorneys or other senior financial places, then they probably have a existing relationship with an elder law attorney. That's when we go back to the admissions person or the marketing person. Work that angle again, because they’re just much more accessible and can help you get back into the business office. Once you've formed that relationship, you will have a strong advantage over someone else who has tried to get in the door by just dropping off a business card.

We will have more to say on this subject in future blog posts, so be sure to check back for the next piece soon.

Roslyn Drotar – Coaching, Consulting & Implementation, Lawyers With Purpose

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Have You Gotten That 2AM Call Yet?

Lawyers With Purpose welcomes Guest Blogger, Tiffany Brown, Vice President of DocuBank.  We frequently get asked on our CCI calls, or at our LWP events about the value of DocuBank.  

Tiffany offers her insight, starting with one simple question:

DocuBank logo with tagHave you gotten that 2AM call yet?  The one where a client's family is looking for the healthcare power of attorney or living will, while their loved one sits in an ER or ICU?

If you have, then you are probably already using DocuBank.  We offer protection for your firm and your clients to ensure that that 2am emergency is covered.  The DocuBank Emergency card offers 24/7/365 access to the documents your clients need during a medical emergency.   

The DocuBank service has been protecting clients since 1993 and during the past two decades we’ve evolved to include an online SAFE that clients can use to access all of their estate planning documents.  SAFE allows clients to upload and share all the personal documents they would like convenient online access to.  The ability to create limited access sub accounts for family and friends, and appoint a Digital Executor to inherit the account upon verified proof of death makes SAFE a great tool for families to share and exchange vital information with you and each other.

Any of the thousands of attorneys who use DocuBank  will tell you that they enjoy the peace of mind that DocuBank brings their clients.  And those attorneys who have received one of those 2 am wake-up calls before using DocuBank will tell you that the peace of mind DocuBank provides for their firm is well worth the price for the service. 

But DocuBank offers more than just powerful client protection. 

We also offer creative tools to help you strengthen client retention, create referrals with friends and family and reach out for referrals in your area. 

  • Email referrals to family and friends when clients enroll;
  • Hospital Outreach packet for area doctors;
  • Fax to Physician Program gives clients’ doctors the information they need to access these documents for your client;
  • Branding of your firm on each card
  • Branding of your firm on the client DocuBank landing page
  • Portal on your website that takes them directly to your branded page
  • Tangible addition to your maintenance plan
  • And much More…

We are happy to provide special discounts and benefits through our partnership with Lawyers with Purpose.  Please click here to find out more about how DocuBank can be a great value-added tool for your firm and your clients.

Tiffany Brown, Vice President, DocuBank

If you're at the Practice With Purpose program, or Members Tri Annual Retreat with Lawyers With Purpose in Chicago this week, stop by the DocuBank booth and say hello to Mike Wall!  He's there and can answer all your questions.

Roslyn Drotar, Coaching, Consulting & Implementation – Lawyers With Purpose

 

 

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Judge James Hill, WWII Veteran, Visits Normandy for 70th Anniversary

One of the best parts of my trip to Normandy to commemorate the 70th Anniversary of D-Day was the people I met and interviewed. Along for the trip was 90 year old, Judge James Hill, Senior Judge with the United States Court of Appeals for the Eleventh Circuit. In fact, he had a few cases to hear on the bench upon returning home from France.

PhotoJudge Hill served in the United States Army Air Corp from 1943 – 1945 in communications.  He was stationed in England when the events of D-Day unfolded.  He remembers the lead up to that historic moment.  No one knew anything specific, but they all knew in their gut something big was about to happen.  From his base in Englad, it was his job to communicate with where troops were in France and wehre they were supposed to be.

As you recall, due to inclement weather, targets were missed and soldiers displaced. Without having the benefit of the internet or CNN updates every minute, Judge Hill knew what was happening only by the communications over the military airwaves. And, the reports did not sound good. It was a pleasant surprise when the tide began to turn and the Allied Forces broke through the gateways on the beaches six hours after the first troops landed.

This was Judge Hill’s second visit to Normandy. Just a few years before, he brought his two sons with him. On this trip, he was among 70 other lawyers and spouses, many of them veterans of subsequent wars. Each visit he said is different, just as each soldier’s experience is different. Seeing something not seen before. Feelings emerge at different times for different reasons. But what remains the same are the fond memories and names of the comrades he got to know as his brothers and the legacy they all left for others.

Thousands of men died on June 6, 1944, storming the beaches. But, many WWII veterans survived the war and returned home to do what they were doing before the war. Judge Hill returned in 1945 and graduated from law school three years later, 1948. One of the stories of his career he chuckles about is that the last document President Nixon signed before resigning office was Judge Hill’s nomination to a seat on the United States District Court for the Northern District of Georgia. Judge Hill was quite concerned the appointment would not take place due to the sudden resignation. But, it did go through, which led to his eventual seat on the United States Court of Appeals for the Eleventh Circuit nomination by President Gerald Ford, where he still presides today as a Senior Judge.

It is important to remember what our military men and women have sacrificed for our country. But, it is also important to acknowledge the wonderful ways our veterans have contributed to our society after their military service has ended. Judge Hill’s life and career exemplify that. We thank him and the many others of the Greatest Generation, and those that have followed.

Victoria L. Collier is a Veteran and Certified Elder Law Attorney, Fellow of the National Academy of Elder Law Attorneys, Co-Founder of Lawyers With Purpose LLC, and author of “47 Secret Veterans’ Benefits for Seniors—Benefits You Have Earned … but Don’t Know About.”

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Start Where You Are

Sounds pretty obvious, doesn’t it? But how often do we really give ourselves that gift? How often do we stop and tell ourselves, wherever we’re headed, this is where we start? It means being willing to let go of the past. It means resisting the need to race ahead.  It means controlling the stories of why we can’t get started.

Bigstock-Athletes-At-The-Sprint-Start-L-58880123It may be creating a marketing plan when you only have $500 a month to realistically dedicate to the project. It may be finally firing that employee who “knows everything” when you don’t have the rehire in place. It may be making the unyielding commitment to hardwire five hours into your calendar for marketing when you have to answer the phones, draft trusts and greet clients who arrive 20 minutes early so they can tell you all about their grandbabies.

Sometimes the simplest truths are the most slippery. We convince ourselves that it “isn’t that bad” or that we might be “overreacting” or have “unrelenting standards.” These are all especially true if you lead with responsibility and/or harmony on the strength-finder assessment. But if we simply allow ourselves to start from where we are today, that is often more than enough.

Last week I was working with a firm, and the focus of our Coaching, Consulting & Implementation (CC&I) call was “getting the right people in the right roles.” They had just hired two new people within the past four weeks and had let go of a “lifer” employee. They were trying to train the two new hires for the role of “Legal Assistant,” i.e.  “please do it all and take the pain and pressure away.”  The attorney went into explaining about how the firm can't do Y until X and when A is up and running they can implement B. I listened intently to the mental download and then started with “I've got all that.  But we are here and let’s start from exactly where we are. Because in my experience, the have, do, be method never works out to your advantage. (When we have A, then we can do B so we can be the law firm I have always envisioned.) That's because I have never met a firm that woke up one day and all the missing pieces were finally in place (i.e., people, time and money). We’re going to take a different approach.”

The approach of starting where you are:  It allows you to originate from a clean slate so you can get to the root and cultivate a deeper understanding of what you need, right here, right now!  It gets to the heart of the matter – which eliminates all opportunities to create a bigger-than-necessary project. The approach of start where you are allows for one small step at a time. This may sound hokey, but this approach allows us to get down and dirty and take a look at our distractions – the things that tend to get between you and your optimal success.

We'll see you next week at the Members Tri Annual Retreat in Chicago and begin working on your next quarter Money Plan (and yes, we'll be starting right where you are).  In which areas of your practice do you need to start where you are?

Molly L. Hall, Co-Founder, Lawyers with Purpose, LLC, and author of Don’t Be a Yes Chick: How to Stop Babysitting Your Boss, Transform Your Job and Work with a Dream Team Without Losing Your Sanity or Your Spirit in the Process.